These Terms and Conditions govern your use of the lucy 97 platform. Please read the full document before registering an account. By creating an account on lucy 97 you confirm that you have read, understood, and agreed to all terms set out below.
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A plain-language overview of the most important points from the full lucy 97 Terms and Conditions. The full text below is the legally binding version.
Lucy 97 is strictly for adults. You must be at least 18 years old to register an account, deposit funds, or place any bet on the platform. We actively enforce age verification.
Each player may hold only one account on lucy 97. Duplicate accounts will be closed and balances may be forfeited. Your account is personal and non-transferable.
All transactions on lucy 97 are conducted in Pakistani Rupees. There are no currency conversion fees applied at any point during deposit, play, or withdrawal.
All promotional bonuses on lucy 97 carry wagering requirements that must be completed before any bonus-derived winnings can be withdrawn. Requirements are stated clearly on each offer.
Use of bots, collusion, exploitation of software errors, or any form of fraudulent activity will result in permanent account closure and forfeiture of balances without appeal.
Any lucy 97 player can activate self-exclusion at any time from their account settings. Self-exclusion takes effect immediately and cannot be reversed during the chosen exclusion period.
Welcome to lucy 97. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you") and lucy 97 ("the Platform", "we", "us") governing all access to and use of the lucy 97 website available at https://lucy97.app and all associated services, games, betting markets, and features.
By registering an account on lucy 97, depositing funds, accessing any game, or placing any bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them without reservation. If you do not agree to any part of these Terms, you must not create an account or use the platform.
These Terms should be read alongside the lucy 97 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform. Where these Terms reference other policies, those policies are incorporated by reference.
Access to lucy 97 is restricted to individuals who meet all of the following eligibility criteria:
Lucy 97 reserves the right to request age and identity verification documents from any player at any time. Failure to provide satisfactory documents within the requested timeframe will result in account suspension until verification is completed.
To use the full range of services on lucy 97 you are required to register a personal account. The following conditions apply to all registered accounts:
Each individual may hold only one active account on lucy 97. Attempting to open multiple accounts, whether under the same name, the same payment method, the same device, or the same network, is strictly prohibited. If duplicate accounts are identified, all secondary accounts will be permanently closed. Any balances held in secondary accounts may be forfeited, and the primary account may also be subject to review.
You are required to provide accurate, complete, and truthful information during registration and to keep this information updated. This includes your full legal name, date of birth, mobile number, and payment method details. Lucy 97 is not responsible for any losses arising from incorrect account information provided by the player.
You are solely responsible for maintaining the security of your account credentials. Do not share your password with any other person. Lucy 97 will never ask you to provide your password via email, live chat, or any other communication channel. If you suspect unauthorised access to your account, contact lucy 97 support immediately at support@lucy97.app.
You may close your lucy 97 account at any time by contacting support. Any balance remaining in your wallet at the time of closure will be processed for withdrawal to your registered payment method, subject to standard withdrawal processing times and any applicable wagering requirements on bonus funds.
Lucy 97 accepts deposits exclusively in Pakistani Rupees (PKR). The following payment methods are available for deposits:
The minimum deposit on lucy 97 is Rs 200. There is no maximum deposit limit applied by the platform, though individual payment providers may impose their own transaction limits. Deposits via Easypaisa and JazzCash typically clear within seconds. IBFT bank transfers may take up to one business day to reflect in your lucy 97 wallet.
Lucy 97 does not charge any deposit processing fee. Any fees applied by your payment provider are the responsibility of the player and are separate from the lucy 97 deposit transaction.
Withdrawals from lucy 97 are processed to the same payment method used for the most recent deposit. This is a standard anti-fraud measure. The following conditions apply to all withdrawal requests:
Lucy 97 reserves the right to delay the processing of any withdrawal where there is a reasonable suspicion of fraudulent activity, a breach of these Terms, or an ongoing identity verification process. Players will be informed of any such delay and the reason for it.
Lucy 97 offers promotional bonuses to new and existing players from time to time. The following general terms apply to all bonuses. Specific terms for each promotion are published on the relevant offer page and take precedence over these general terms where there is a conflict.
All bonuses issued on lucy 97 carry a wagering requirement. This means you must bet a specified multiple of the bonus amount before any winnings generated from that bonus may be withdrawn. Wagering requirements are stated clearly on each offer and must be met within the validity period of the bonus.
Bonus wagering may be restricted to certain game categories on lucy 97. Bets placed on games that do not contribute to bonus wagering will not reduce the outstanding wagering requirement. The list of eligible games for each promotion is stated on the offer page.
Lucy 97 actively monitors accounts for bonus abuse, which includes creating multiple accounts to claim the same promotion, placing offsetting bets designed to meet wagering requirements without genuine play, or any other strategy designed to extract bonus value without legitimate gambling activity. Accounts found to be engaged in bonus abuse will have bonuses voided and may be permanently closed.
Unclaimed or unused bonuses on lucy 97 expire after the period stated on the individual offer. Expired bonuses cannot be reactivated. It is the player's responsibility to check the validity period of each promotion before claiming it.
The following rules apply to all betting and gaming activity on lucy 97:
The following activities are strictly prohibited on lucy 97 and will result in immediate account suspension and potential permanent closure:
Lucy 97 cooperates fully with relevant authorities in cases of suspected financial crime and will provide all information required by law in such circumstances.
Lucy 97 collects and processes personal data in accordance with the Privacy Policy published at /privacy-policy. By using lucy 97 you consent to the collection and use of your personal data as described in the Privacy Policy.
Lucy 97 does not sell player data to third parties. Player data is used solely to operate the platform, verify identity, process financial transactions, provide customer support, and comply with legal obligations. Full details are available in the Privacy Policy.
All content on the lucy 97 platform, including but not limited to the brand name, logo, website design, game graphics, text, software, and data compilations, is the intellectual property of lucy 97 or its licensed content providers. You may not reproduce, copy, distribute, or exploit any part of the lucy 97 platform or its content without express written permission from lucy 97.
The lucy 97 name and logo are protected marks. Any unauthorised use of the lucy 97 brand, including in any domain name, social media profile, or marketing material, is strictly prohibited.
To the maximum extent permitted by applicable law, lucy 97 shall not be liable for any losses arising from:
Lucy 97's total aggregate liability to any individual player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12-month period immediately preceding the event giving rise to the claim.
Lucy 97 is committed to providing a safe, fair, and responsible gaming environment. The platform offers the following responsible gaming tools to all registered players:
If you believe your gambling may be causing harm to yourself or others, please visit the Responsible Gaming page at /responsible-gaming or contact our support team immediately. Lucy 97 takes problem gambling seriously and our support team is trained to handle these conversations with sensitivity and without judgement.
Lucy 97 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, registered players will be notified via the contact details held on their account with at least 7 days advance notice before the new terms take effect.
Your continued use of lucy 97 following any change to these Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account before the revised terms take effect. The date at the top of this page reflects when the Terms were most recently updated.
If you have questions about these Terms and Conditions, your lucy 97 account, or any aspect of the platform, please contact our support team:
Lucy 97 support is available around the clock. We aim to resolve all queries related to account management, payments, and technical issues promptly and fairly. For disputes that cannot be resolved through our support process, the escalation procedure is described in the full Dispute Resolution section available on request from support@lucy97.app.